Common questions.

A one-time ₹4,999 to get set up, which includes a year of phone and WhatsApp support. After that there is no licence and no plan. The first ₹1 lakh of sales every month is free. Above that you pay ₹20 for every ₹1 lakh, capped at ₹10,000 per outlet per year. Billing, kitchen, inventory, reports and GST files are all included at that price. A restaurant selling ₹90,000 in a month pays ₹0. Support after the first year is optional, ₹1,999 a year. Prices exclude 18% GST. It’s shown on your GST invoice, and GST-registered restaurants claim it back as input tax credit.

No. Any independent restaurant can apply. The fee scales with sales and is capped at ₹10,000 per outlet per year, so a bigger restaurant simply reaches the cap sooner.

The bill amount after discounts and free items, without GST. Cancelled and refunded bills are not counted. Sales are counted when a bill is settled, and the month resets at midnight on the 1st.

So we can set up your outlet and send you a correct GST invoice. We check the numbers automatically, and most owners get their login in about 15 minutes. If something doesn’t match, a person from our team checks it. It is not a credit check, and there is no limit on how much you sell.

No. Any phone, tablet, laptop or desktop with a browser: Android, iPhone, Windows, Mac or Chromebook. Thermal printers work with our free printer app for Windows and Mac. Many owners run the counter on a ₹12,000 tablet and the kitchen on an old laptop.

Yes. There’s no sales call. Your login details come by email, and there’s a video for every screen. Most outlets bill the same day.

Yes, for orders and menus. To bill a Swiggy or Zomato order, pick the platform and type its order ID: no customer details needed, and the same order can’t be billed twice. Orders aren’t pulled in automatically. You can import your menu from photos, a PDF or your Swiggy link.

No. It creates your GSTR-1 and GSTR-3B files. Your CA still files the return.

Run Dhaba.ai alongside it for a week. There’s nothing to cancel first. Most owners switch the register over once the cashier is comfortable.

You pay less, automatically. Every month starts at zero and the first ₹1 lakh is free — so a month where you sell ₹80,000 costs nothing. There is no minimum and nothing to cancel.

₹1 each on WhatsApp or email — campaigns and automations like birthday or win-back. You see the cost before you send.

For marketing campaigns, yes — connected to Dhaba.ai, with templates approved by Meta. The app guides you through it.

From your prepaid Dhaba.ai wallet, which you top up. Each message is charged to the wallet as it is sent, with 18% GST added, and you get a GST invoice every month. The app shows every message sent.

Yes, in the browser. For the main billing screen we recommend a tablet or a phone with a decent screen.

Dhaba.ai is a cloud app; it needs internet.

Yes. One login, switch between outlets, separate menus, staff and reports for each.

You sign in with email (plus an authenticator if you turn it on). Staff use a PIN you issue. Each role sees only its own screens.

A section of your kitchen, like the grill, tandoor or bar. Each dish goes to the right station’s screen or printer.

Dine-in has tables and captains. QSR mode has token numbers and no floor. Switch in settings.

A basic QR shows the menu. An interactive QR lets guests order from the table with a PIN. Both included.

You do. Export customers, orders and reports any time. We don’t sell your data.

Tutorials for every screen, this FAQ, in-app guides, and a WhatsApp for account issues.

We set up your menu, outlets and printers with you, and for the whole first year you can call or WhatsApp us and reach a person in about 30 minutes.

Any time. There is no contract and no minimum. Messages and the monthly usage fee come out of your prepaid wallet, only for what you sold and sent. If you stop using it, the charges stop. Onboarding is a one-time ₹4,999. Support after the first year is optional, ₹1,999 a year, and never renews without asking you.

Yes, if your account has not been activated yet. If we can’t accept your application, or you withdraw it before your account is activated, we refund the full ₹5,898.82 to your original payment method. Refunds usually arrive in 5–7 working days. Once your account is activated, the onboarding fee is not refundable.

We quote named public listings with the date we saw them and say "Not published" where we found nothing. Vendors’ own quotes may differ.

The website is in English and Hindi. The app’s screens are in English.

No. Bill from day one; add recipes whenever you want food cost.

No. Turn it on when you want it.

Yes. Each device just opens the site and logs in — cashier PIN on the counter tablet, kitchen screen fullscreen on a laptop in the back, you on your phone. It’s the same live data on every screen.

Record cash, card, UPI or a split payment on every bill. Each bill can show a UPI QR code for the exact amount, made from your outlet’s UPI ID; your cashier marks it paid once the money arrives. A connected Paytm card machine confirms card payments by itself.

You get two free allowances and two caps. Each outlet’s first ₹1 lakh a month is free and each is capped at ₹10,000 a year, so two ₹3-lakh outlets pay less than one ₹6-lakh outlet.

₹10,000 per outlet per financial year, April to March. Once an outlet’s fees reach it, nothing more is charged until April. At ₹20 per lakh you would need roughly ₹5 crore of annual sales to get there.

Yes. GST at 18% is added to our fees. The ₹4,999 onboarding fee is ₹5,898.82 with GST, and you get a GST invoice by email. If you give us your GSTIN, we print it on the invoice so you can claim input tax credit. Monthly fees and message charges also show GST separately.

From a prepaid wallet in your account, which you top up by UPI. Messages are paid from it as they are sent, and the usage fee is worked out each month and deducted from it. 18% GST is added when the balance is used. Each month you get a GST invoice and one statement per outlet showing sales counted, allowance used, the fee, and every message sent.

₹0.50 per WhatsApp bill, charged when you tap "Send on WhatsApp". ₹1 per marketing message on WhatsApp or email. Printed bills, KOTs, reports and GST exports are ₹0.